FUTURE PROJECTS

Security & Technology — Okanagan

PRIVACY POLICY

Effective Date: June 17, 2026 | Last Updated: June 17, 2026

1. Introduction

Future Projects (“we,” “us,” or “our”) is a security and technology contracting company based in West Kelowna, British Columbia, Canada. We operate the website futureprojects.ca and provide commercial security, CCTV, access control, structured cabling, and IT infrastructure services throughout the Okanagan and surrounding regions.

This Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our website. We are committed to protecting your privacy in accordance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

When you contact us through our website, we may collect the following personal information:

• Your name and organization name

• Phone number

• Email address

• Project details or enquiry information you choose to share

We do not collect payment information, government ID numbers, or sensitive personal data through our website.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

• To respond to your enquiry or consultation request

• To prepare and deliver quotes or proposals for security and technology services

• To communicate with you about your project or service requirements

• To maintain records of client interactions for service delivery and follow-up

We do not use your information for unsolicited marketing, and we do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. How We Store and Protect Your Information

Your information is stored securely within our Customer Relationship Management (CRM) system, operated by GoHighLevel (GHL), a US-based software platform. GoHighLevel maintains industry-standard security controls including encryption in transit and at rest.

We retain your information for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. If you request deletion of your information, we will do so promptly provided we have no outstanding legal or contractual obligation to retain it.

5. Disclosure of Your Information

We do not disclose your personal information to third parties except in the following limited circumstances:

• To our software service providers (such as GoHighLevel) who assist us in operating our business, subject to confidentiality obligations

• Where required or permitted by law, including to comply with a legal process or government request

• To protect the rights, property, or safety of Future Projects, our clients, or others

We do not sell your personal information to any third party.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site. This may include analytics data such as page views and time on site. We do not use this data to identify individual visitors. You can disable cookies in your browser settings at any time.

7. Your Rights

Under British Columbia’s PIPA, you have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Withdraw your consent to our collection or use of your information (subject to legal or contractual restrictions)

• Request deletion of your personal information from our records

To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

9. Children’s Privacy

Our website and services are directed at businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Future Projects

2128 Sunview Dr, West Kelowna, BC V1Z 3R1

Phone: 778 760 8509

Email: [email protected]

Website: www.futureprojects.ca